Better Business Bureau WARNS Residents About Pool Installation Company in Middle TN

Aug 15, 2013 at 10:00 am by bryan


The Better Business Bureau is warning area residents to use caution when choosing a company to build a pool in their backyard. The BBB warned consumers of Blue Diamond Pool & Spa on Thursday. The company was previously located in Old Hickory, TN and did work all over Middle Tennessee.

Over the past four months, BBB has received numerous complaints from consumers who have paid Blue Diamond Pool & Spa deposits totaling over $60,500.00.  Specifically, complaints allege consumers paid $10,000 to $20,000 in deposits for the installation of swimming pools with promised completion dates; however, the company has failed to honor their contracts/agreements as promised, according to the BBB. 

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Additional Information Directly from the BBB:

BBB visited the last known location for Blue Diamond Pool & Spa in response to consumers indicating the company is no longer there. BBB found a sign on the door stating: “Blue Diamond will be moving – new address coming soon.  If you need to talk to service or install department call 888-629-2227 – Thanks Blue Diamond Pool & Spa.”  BBB called the number provided; however, the company has not returned our call.  In addition, BBB's investigation revealed this company is not properly licensed to offer these services.

If you have had an unsatisfactory experience with Blue Diamond Pool & Spa, BBB would like to speak with you. Please call 615-242-4222.

Source

Better Business Bureau
Visit the BBB Website: http://www.nashville.bbb.org/ 

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