MANCHESTER, Tenn. (WGNS News) - A multi-county investigation involving allegations that parents and youth sports organizations paid for photographs that were never delivered has now resulted in an arrest in Coffee County.
Shauna M. Holland was taken into custody over the past weekend in connection with the investigation involving Kaleidoscope Photography, according to the Coffee County Sheriff’s Office. Authorities said the case involves thousands of dollars allegedly collected from local families through youth baseball photography orders.
In announcing the arrest, the Coffee County Sheriff’s Office wrote, “Shauna stole thousands of dollars from locals through our Little League baseball teams. Shauna took the yearly pictures and then took money from parents. The pictures were never produced. Shauna now has a court date of September 16th.”
The arrest represents a significant development in an investigation that had already spread across multiple Middle Tennessee counties and prompted warnings from law enforcement agencies and youth sports organizations.
The case initially drew widespread attention after the Coffee County Sheriff’s Department Investigation Division began looking into complaints involving a photography business identified as Kaleidoscope Photography and Holland.
Earlier in the investigation, the Sheriff’s Department stated, “The Coffee County Sheriff’s Department Investigation Division is currently working a large theft case involving Kaleidoscope Photography or also know as Shauna Holland.”
Investigators began asking Coffee County residents who believed they had paid for photographs but never received them to contact Chief Investigator Brandon Reed.
Authorities said the allegations were not limited to Coffee County. During the investigation, Reed reportedly learned of complaints involving customers in other parts of Tennessee as well as Georgia and Alabama.
The Coffee County Sheriff’s Department previously stated, “Reed has learned this company has failed to provide money or photos to a lot of people as far as Georgia and Alabama.”
Because local law enforcement agencies generally investigate offenses occurring within their jurisdictions, Coffee County authorities encouraged people outside the county to contact their own police department or sheriff’s office.
“For us to be able to investigate this you must live inside our county or had photos taken inside our county,” the department previously stated. “If you have lost money to this company or lady, go to your local department and file a report.”
Many of the complaints appear to involve youth sports photography.
In DeKalb County, the DeKalb County Jr. Basketball League previously announced that it was assisting the DeKalb County Sheriff’s Department with gathering information from families who allegedly paid for photographs during the 2024-2025 season but never received them.
The organization stated, “We are currently assisting the DeKalb County Sheriff’s Department in gathering a compiled list of people who ordered, but did not receive pictures from Kaleidoscope Photography during the 2024-2025 season.”
The basketball league specifically sought information from families who ordered photographs taken on January 25, 2025. Those families were asked to provide their names, payment methods and the amounts paid so the information could be forwarded to the detective handling the investigation.
Some of those photographs had reportedly been taken more than a year before families began publicly discussing the investigation, with customers maintaining that their orders had still not arrived.
The Manchester Youth Baseball League also became involved after complaints surfaced involving photographs taken during its spring 2025 season.
In a January 9, 2026, social media post, the league explained that Coffee County investigators could only directly handle cases falling within their jurisdiction.
“Chief Investigator Reed can only work Coffee County cases,” the league stated. “If you’ve paid and not received pictures outside of Coffee County you must file a report in the County you live in.”
The organization also told parents that Reed was investigating purchases connected with spring 2025 baseball photographs.
“Chief Investigator Brandon Reed is working on a criminal case on the photos that were purchased by you in the spring of 2025,” the league stated.
At the time, the organization urged parents not to disregard relatively small individual losses because investigators believed the combined amount involved was substantial.
“This is THEFT, please don't just let this go,” the Manchester Youth Baseball League wrote. “Please contact him. He has informed me that this case alone has reached into the thousands of dollars.”
As word of the investigation spread, parents and people identifying themselves as previous customers began encouraging others to preserve records documenting their purchases. Suggested documentation included receipts, checks, bank records and screenshots showing payments made through services such as Venmo or PayPal.
The Coffee County Sheriff’s Office has now publicly tied Holland’s arrest to allegations involving Little League baseball photography and thousands of dollars collected from local residents.
Holland is scheduled to appear in court on September 16.
The investigation has involved allegations extending beyond Coffee County, and people who believe they paid for photographs that were never delivered have previously been encouraged to contact the law enforcement agency serving the jurisdiction where they live or where the photographs were taken.
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