MED remains focused on service and reliability as search for new general manager narrows

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The search continues for a new general manager to lead the Murfreesboro Electric Department, with the field of candidates narrowing to a short list.

The submission period has closed, and work is ongoing to review resumes from those interested in leading the electric department that serves one of the fastest-growing cities in the nation.

"As the city grows, MED remains committed to providing reliable, affordable electricity with excellent customer service," says P.D. Mynatt, MED's chief financial officer who is serving as interim manager until a new general manager is placed. "We have a good group of employees who believe in the mission of public power. They remain dedicated to doing an outstanding job for the people of Murfreesboro and to making sure our customers see no difference in service through this transition period."

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Customer service surveys show a high level of satisfaction among MED customers. Part of this stems from the fact that, because of its financial strength, MED has been able to hold rates steady in the face of increases from its wholesale power provider, TVA.

In October, MED decided for the second year in a row to absorb an increase in TVA rates rather than pass it along to customers. Combined, MED saved customers $4.8 million, or more than $4 each month on an average residential user's bill.

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