BBB Consumer Guide: How to Spot Scams and Use the Get a Quote Tool

Mar 18, 2026 at 11:11 am by Producer



Protecting your wallet and your identity starts with knowing the Eight Standards of Trust that define a reputable business. James Price from the Better Business Bureau (BBB) joins the show to break down the latest tactics used by scammers—including a surge in fraudulent Department of Motor Vehicles (DMV) texts—and how the BBB’s Scam Tracker provides a real-time defense for the community. Whether you're dealing with "pay-to-play" schemes or identity fishing, understanding these red flags is your first line of defense.

Beyond scam prevention, this episode explores how to simplify your search for reliable service providers using the BBB "Get a Quote" tool. Learn why a business’s response to a quote request or a customer review can tell you more than their marketing ever will. From HVAC repairs to auto body work, discover how to vet contractors effectively and why you should always try to contact customer service before making a purchase.

Key Takeaways:

Tags: Accredited Business Auto Repair BBB BBB Scam Tracker Better Business Bureau business accreditation Business Reviews consumer protection Consumer Tips contractor quotes customer reviews customer service DMV Scams DMV Text Scam Fishing Scams Fraud Prevention Get a Quote Tool home improvement How to Vet Contractors identity theft identity theft prevention James Price Online Shopping Safety Reporting Scams Rutherford Issues scam tracker scams Small Business Trust Standards of Trust Tennessee Business
Sections: Rutherford Issues Podcast