Circuit Court Clerk’s Offices to Close or Offer Limited Business for Server Upgrade

Aug 20, 2012 at 08:00 pm by bryan

In anticipation of upcoming court case management system upgrades and changes, Circuit Court Clerk, Laura Bohling, will close the General Sessions Criminal and Civil offices at 2 p.m. on Wednesday, August 22, 2012, to facilitate a server upgrade by current software vendor, Government Service Automation (GSA). The Circuit Court Clerk’s Civil and Criminal divisions, as well as Juvenile Court Clerk’s office, will remain open with limited business support available. All court sessions previously docketed will not be affected. Court will continue as scheduled. Business in all Clerks’ offices is slated to resume as normal at 8:00 a.m. Thursday morning.

In recent conversations regarding data migration to a new software platform, GSA expressed concern that the current, five and a half year old server will not be able to handle the increased work load. This server upgrade will have a newer operating system and database, be more reliable and should facilitate a smoother transition in the coming months, maintaining data integrity in the process. “We are pleased that GSA recognized the challenges that this upgrade will present and suggested this upgrade to the existing server. This represents a readiness on the part of GSA to see this project through to its logical conclusion,” Bohling said.


Bohling has been working with County OIT Project Manager, Wilkie Buchanan, actively for the last nine months to determine the best progression for a complete case management system upgrade after GSA indicated they would no longer support the offices’ Legacy software platform. “We’ve been with the same vendor for over twenty-two years. We recognize GSA’s long relationship with the county.”

The Circuit Court Clerk is responsible for the Circuit Civil and Criminal, General Sessions Civil and Criminal and Juvenile Court Clerk’s offices of Rutherford County. A constitutionally designated, elected official, the Circuit Court Clerk is responsible for the management of the staff and resources to administer the paperwork and costs for over 47,000 cases annually.

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