Middle Tennessee Electric has reported that a lot of residents have received higher bills after the merger with Murfreesboro Electric, some even posting their complaints to FaceBook. However, there is a reason for the increased bill and it has nothing to do with increased rates after a merger between Middle Tennessee Electric and Murfreesboro Electric.
First, part of the agreement with the TVA on approving the merger was that Middle Tennessee Electric could not change rates for two years.
Also, residential consumption is up even more because of COVID-19, with people more likely to be at home instead of work.
Additionally, because of a Middle TN Electric software conversion following the merger, some bill cycles were delayed causing the bill to reflect up to five days of additional consumption.
The bottom line, higher consumption coupled with more days in the billing cycle equaled higher bills and not higher rates.
To help, MTE put some great energy efficiency tips on www.mtemc.com:
- Budget billing – which is a billing option where your bills are the same every month by averaging your consumption over time. That way, extreme consumption months aren’t accompanied by a bill that spikes in the amount charged.
- The My MTEMC app, which provides much more data for members to better see and understand their consumption.
- Pick-your-due-date – if the time of month your bill is currently due, we can make your due date better work for you.
- We also have a team of energy service coordinators on staff who exist to serve members with improving energy efficiency and consumption patterns. This can include energy audits. Just reach out us.
- 24/7-member service – consumers can reach out day or night for a conversation about bills or any of our services.
- Access to a lot of other great options that have historically been offered by MED & MTE