The Tennessee Valley Healthcare System (TVHS) implemented an electronic COVID-19 screening tool at its Nashville and Alvin C. York campuses to expedite the entry process for Veterans with in-person appointments. 

Upon arrival for an appointment, Veterans can use a smartphone to scan a QR code. This brings up a web page which asks Veterans about potential COVID-19 symptoms and exposure.

Once the questions are answered, Veterans will see a screen that reads “OK to proceed” or “More screening needed” with a timestamp. Veterans then simply show their results to screeners for expedited access to the facility.

Veterans can also access the screening tool by texting “screen” to 53079. Patients who do not have smartphones can visit www.va.gov/covid19screening on a computer and print their results before traveling to TVHS. Pre-screening is an optional measure intended to expedite the in-person screening process and is not a requirement.

As a reminder, Veterans are required to wear a mask or face covering at TVHS facilities. Veterans who cannot wear or refuse to wear a mask should contact their health care provider to arrange a virtual alternative (e.g. VA Video Connect, tele-medicine).

For additional information on TVHS operational updates, visit www.facebook.com/VATVHS and www.tennesseevalley.va.gov.