Audio Play/Pause Button Listen Live

Rutherford County Online Services Went Down—Then Quickly Back Up on Tuesday

Nov 20, 2025 at 07:57 pm by WGNS News

Above message previously posted by Rutherford Co. government.

RUTHERFORD COUNTY, TN – Some residents may have noticed a brief hiccup in accessing Rutherford County’s online services Tuesday morning after the county posted on social media that several government websites and digital services were temporarily down. The good news: the outage was short. The not-so-good news: it appears to have been part of a much larger problem affecting systems nationwide.

Roughly 20 minutes after announcing the disruption, Rutherford County officials confirmed that everything was back online. They attributed the issue to a widespread internet service disruption impacting both public and private websites across the country. That same morning, major national outages were reported, including a large-scale failure involving Cloudflare—an outage that temporarily disrupted platforms like Twitter and ChatGPT.

Cloudflare’s breakdown on November 18, 2025, stemmed from a bug tied to Bot Management generation logic. At 11:20 UTC, a permissions change caused one of Cloudflare’s databases to produce multiple duplicate entries within a “feature file” used for bot detection. The file doubled in size unexpectedly and was pushed across Cloudflare’s global network, triggering widespread failures that appeared to users as internal Cloudflare error pages. The company confirmed the incident was not the result of a cyberattack or malicious activity. Whether this glitch directly impacted Rutherford County’s systems remains unclear.

On its own, a 20-minute outage experienced by Rutherford County offices wouldn’t typically raise alarms. But increasing cyber threats across the nation have put even brief disruptions under greater scrutiny. Middle Tennessee has seen several significant cyber incidents over the past few years, affecting organizations such as the Rutherford County Schools, Murfreesboro Medical Clinic, and—most recently—the City of La Vergne.

La Vergne continues to recover from a major cyberattack on October 17, 2025, which shut down city networks and forced employees to rely on pen-and-paper operations for days. The FBI, TBI, a third-party cybersecurity firm, and the city’s IT team are still working to rebuild systems, and even after a soft reopening on October 27, staff were unable to access account information or records-based services during early stages of restoration.

Just last year, the Rutherford County Schools also suffered a serious network breach that compromised employee and student data and resulted in a system-wide shutdown.

As for Tuesday’s outage, county officials have not released further details, though the timing strongly suggests a link to the nationwide Cloudflare issue. Fortunately, the problem was short-lived, and it appears that there is no indication of malicious intent at this time.

 

 

Sections: News Smyrna News