MURFREESBORO, TN (WGNS News) - TwelveStone Health Partners, a growing Middle Tennessee–based provider of chronic care medication services, has announced a new partnership with Tennr, a healthcare technology company known for automating patient processing in referral based care. Together, the two organizations say they’re taking aim at one of the biggest frustrations in modern healthcare: the administrative delays that keep patients waiting.
Managing a chronic condition is already a heavy lift for patients, families, and providers. Starting a new medication often means navigating prior authorizations, payer requirements, and stacks of paperwork. TwelveStone leaders say those barriers can slow down treatment and add stress at a time when patients need clarity and support.
For nearly nine years, TwelveStone has worked to improve access and outcomes for patients across the Southeast. By teaming up with Tennr, the company plans to streamline referral processing so that every referral is addressed promptly, patients are scheduled faster, and no one slips through the cracks. CEO Shane Reeves said the partnership aligns with TwelveStone’s mission to deliver care centered around patient needs, including the use of advanced technology to expand access. He noted that eliminating delays in the referral process helps ensure patients are seen sooner and on their own terms.
Tennr co founder and CEO Trey Holterman said his team was impressed by TwelveStone’s commitment to patient first operations, describing the organization as having a “day zero mindset” despite nearly a decade in business. He said Tennr’s platform is designed to enhance that focus by automating tasks such as fax management, referral intake, data entry, eligibility checks, and the complex process of matching patients to payer criteria.
Cannon Loughry, TwelveStone’s chief operating officer, said Tennr’s AI tools help translate complicated medical policies into clear, consistent rules, allowing staff to submit cleaner referrals and reduce denials. With Tennr operating around the clock, he said TwelveStone’s team can devote more time to high touch cases that require personal attention.
Founded in 2016 and rooted in a mission that includes glorifying God through service, TwelveStone continues to expand across the Southeast with spa like infusion centers and a range of chronic care services. The partnership with Tennr, leaders say, is another step toward making care more accessible, efficient, and patient centered.
