The State Farm Operations Center in Murfreesboro on Memorial Blvd. at DeJarnette Lane continues to be closed to workers and visitors as employees work from home. This past Sunday employees lined the parking lot in their vehicles to receive take-home tools to set up a home office in order to keep the insurance provider moving and to help clients. Administrators at the company decided on the work from home policy after at least one worker tested positive for COVID-19.
The CEO for State Farm Insurance has since sent customers an email, which can be read below. The email notes that employees at many of their offices around the country are now working from home, "Many of our associates are now working at home to serve you while doing our part to reduce the spread of COVID-19." The email from Michael Tipsord also read, "If this situation has created financial strain, your State Farm agent is the best place to start regarding your accounts. Many agent offices are running virtually and can assist you via phone or email."
State Farm is not the only large scale company changing the way employees carry out day to day routines. In fact, the landscape of how businesses operate is changing worldwide.
WGNS will continue to update listeners and our website readers daily, hourly as news changes.
LETTER FROM STATE FARM CEO:
Dear Valued Customer:
In a time of so much uncertainty, it is common to look for a sense of reassurance as well as sources of strength. At State Farm we exist to help you manage the risks of everyday life and recover from the unexpected. During this unprecedented time, we stand ready to help.
If this situation has created financial strain, your State Farm agent is the best place to start regarding your accounts. Many agent offices are running virtually and can assist you via phone or email. Check statefarm.com® for agent contact information.
Many of our associates are now working at home to serve you while doing our part to reduce the spread of COVID-19. We appreciate the patience you've already shown during higher than normal hold times.
We know damage to your car or loss in your home can make things even more stressful during times like these. You can always connect with us online, through our mobile app, by phone, or contact your State Farm agent.
I want to express my sincere appreciation for the healthcare workers and first responders. You are truly good neighbors.
Thank you for choosing State Farm. We know we will move through this challenging situation together. I invite you to follow the latest on our response via the Newsroom.
Michael L. Tipsord
President, Chairman & CEO
State Farm Insurance Companies