They are the calm voices behind the scenes, working together to answer 9-1-1 emergency and non-emergency calls for service and coordinating public safety emergency responses. Next week on April 15th, Murfreesboro's Emergency Communications Specialists will be honored for their dedicated service.
Every year in April, Public Safety Telecommunicators are honored as part of National Public Safety Telecommunicators Week for serving their communities as the critical communications link between citizens and emergency services field personnel. The week was officially designated by Congress in 1991 and since that year, public safety agencies across the country have recognized the instrumental role played by telecommunicators during National Public Safety Telecommunicators Week.
What's more is that more men and women are being hired on a regular basis to fill this role in the emergency field. The Murfreesboro Communications Centers recently had training for 911 dispatchers and centers large and small are facing the same challenges.
Coming up on April 15th, one Emergency Communications Specialist will be named Telecommunicator of the Year.