Phone Issues: Rutherford County Sheriff's Office Waiting for AT&T Technicians to Repair Dispatch Lines

Sep 22, 2022 at 02:00 pm by WGNS News

9-1-1 Lines are Working - Dispatch Phone Line Temporarily Down for Non-Emergency Call 615-546-5793

(RUTHERFORD COUNTY, TN) There has been a temporary change in the dispatch phone number at the Rutherford County Sheriff’s Office since Wednesday. According to Officials at the Sheriff’s Office, they have been awaiting AT&T’s local technicians’ response since 2 a.m. Wednesday morning.

Callers needing non-emergency service from the Sheriff’s Office Dispatch should call 615-546-5793 while the regular phone lines are being repaired. Not-to-worry, the 9-1-1 emergency lines are operating, only the dispatch line is impacted by the technical issues.


On Thursday afternoon around 1 p.m., Lisa Marchesoni, the Sheriff's Public Information Officer stated, "The AT&T lines are still waiting for repairs by AT&T technicians. 9-11 lines are operating."

Again, the 9-1-1 lines are working properly, only the dispatch lines are disrupted.

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