BBB Scam Alert: Protecting Middle Tennessee Businesses and Consumers from Digital Fraud

Apr 15, 2026 at 11:02 am by Producer



Middle Tennessee scam tactics are becoming increasingly sophisticated, blending legitimate brand imagery with high-pressure psychological triggers to exploit unsuspecting consumers. James Price from the Better Business Bureau joins the program to deconstruct current fraudulent schemes targeting AT&T, Verizon, and DirectTV users through deceptive "discount expiration" notifications. From high-tech cell phone account takeovers to the underreported embarrassment of falling for social media ads, this episode provides a vital roadmap for navigating the modern landscape of digital deception.

Beyond personal security, the discussion highlights the upcoming Big Blue Bash at Titan Stadium on April 21st, where local excellence is celebrated through the Torch and Spark Awards. Learn why social media advertising is a double-edged sword for small businesses and how "free trial" offers often mask predatory recurring billing cycles. Whether you are a business owner looking to get accredited or a consumer wanting to verify a charity via Give.org, this conversation offers the practical tools needed to stay one step ahead of the con.

Key Takeaways

  • Brand Impersonation: How scammers use "expired discount" hooks to steal account credentials from major service providers.

  • Account Takeover Tactics: A deep dive into a sophisticated Verizon scam involving fraudulent purchases in distant states.

  • The "Free Trial" Trap: The mechanics of deceptive advertising that leads to unauthorized $99 weekly charges.

  • Business Excellence: Details on the BBB Big Blue Bash and how to participate in local networking and award ceremonies.

  • Verification Tools: How to use BBB Scam Tracker and Give.org to vet companies and charities before spending a dime.